Updating Contact and Billing Information

Maintain account security and service continuity by keeping your contact details, password, and payment method current in the Client Area.

Managing Your Profile and Security #

1. Access Profile Details: In the CyberWAF Client Area, click on your name or avatar in the top right corner, then select “Edit Account Details” or “Profile Settings.”

2. Update Contact Information:

   • Ensure your primary email is current, as this is used for service notifications and security alerts.

   • Update phone number and physical address (required for accurate VAT/sales tax compliance).

3. Changing Your Password: Navigate to the “Security Settings” tab and choose a strong, unique password.

Updating Billing and Payment Methods #

To ensure your WAF protection remains uninterrupted, keep your payment information up to date.

1. Access Billing Section: In the Client Area dashboard, click on “Billing” or “Payment Methods.”

2. Add/Edit Card: Add a new credit card or update the expiration date for an existing card.

3. Set Primary Method: Designate one method as the default for automatic recurring payments.

Viewing and Downloading Invoices #

• All historical invoices are stored under the “Billing” section, within the “My Invoices” tab. You can download PDF copies for your records at any time.