Invoice and Payment Management

Viewing and Downloading Invoices #

1. Access Billing: Log into your Client Area and click on the “Billing” menu.

2. My Invoices: Select the “My Invoices” tab. This lists all paid, unpaid, and canceled invoices.

3. Download: Click on the invoice number, then select the “Download Invoice (PDF)” option.

Managing Payment Methods #

1. Access Payment Methods: Navigate to the “Payment Methods” section under “Billing.”

2. Update or Add Card: You can securely add a new credit card or update the expiration date for an existing one.

3. Default Method: Ensure you designate your preferred card as the Default Payment Method for automatic renewals.

Handling Unpaid Invoices #

• If an automatic payment fails, you will receive a notification. You can manually pay the outstanding invoice via the “My Invoices” tab using your stored payment method or a new one.