When to Perform a Full Restore #
A full restore is recommended in severe cases:
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After a successful, unrecoverable hack or malware attack.
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After a major configuration change or update resulted in complete site failure.
Initiating a Full Restore via cPanel #
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Access the Backup Tool: Log into cPanel and navigate to the “Files” section, then select the “Backup Manager” or “JetBackup” tool.
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Select Date: Choose the specific date you wish to restore from. Always select a date before the security incident or error occurred.
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Select Full Restore: Choose the option to restore the “Full Account.”
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Confirmation: Confirm the restore. The process may take 15 minutes to several hours, depending on the size of your account. You will be notified via email upon completion.
Important Considerations #
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Data Loss: Restoring will overwrite all current data with the data from the selected backup date. Any changes (new content, emails) made after the backup date will be lost.
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Uptime: The website may experience a brief period of instability during the final stage of the restore process.
