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Getting Started & Account Management

4
  • Updating Contact and Billing Information
  • Requesting Your Free Website Migration
  • Step-by-Step CyberWAF Installation Guide
  • How to Access Your CyberWAF Control Panel

WAF & Core Security Features

4
  • Submitting a Malware Removal Request (SLA)
  • How to Handle False Positives (Whitelisting)
  • Managing Your Zero-Day Exploit Prevention Settings
  • Understanding WAF Rules and Filtering Modes

Performance & Hosting Management

4
  • How to Configure Email Accounts (Unlimited Email)
  • Setting Up Your Free SSL/TLS Certificate
  • Understanding NVMe SSD Storage & Performance Boost
  • Monitoring Your Resource Usage (CPU & RAM)

Billing, Plans & Licensing

4
  • Understanding the Service Level Agreement (SLA)
  • Invoice and Payment Management
  • How to Upgrade or Downgrade Your Service Plan
  • Comparing Basic, Business, and E-commerce WAF Plans

Troubleshooting & Advanced Configuration

4
  • Compliance and Security Best Practices
  • Using SSH Access and FTP for Advanced Users
  • How to Clear Your Website and Browser Cache
  • How to Fix 500 Internal Server Errors

Contact & Custom Solutions

4
  • How to Submit a Feature Request or Feedback
  • Requesting a Custom Infrastructure Quote
  • Understanding Our Support Response Times (SLAs)
  • How to Contact CyberWAF Support (24/7/365)

CMS & Application Integrations

4
  • Optimizing Database Connections
  • Customizing WAF for Custom PHP/Legacy Applications
  • Securing WooCommerce and E-commerce Platforms
  • Integrating WAF with WordPress and Other CMS

Backup, Restore & Data Management

4
  • Data Retention and Compliance
  • How to Perform a Granular (File or DB) Restore
  • How to Perform a Full Site Restore
  • Understanding the Daily Backup Service

Cyber Security Education & Glossary

4
  • Malware vs. Virus vs. Ransomware: Understanding the Differences
  • The OWASP Top 10 Explained (and how WAF blocks them)
  • What is a Zero-Day Exploit and How Does Virtual Patching Work?
  • Cyber Security Glossary: Key WAF & DDoS Terms
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  • How to Access Your CyberWAF Control Panel

How to Access Your CyberWAF Control Panel

2 min read

Logging into the CyberWAF Client Area #

  • Locate the Login Page: Navigate to the CyberWAF website and click the “My Account” link (usually found in the header or footer).

  • Enter Credentials: Use the email address and password you chose during the signup process.

  • Troubleshooting Login:

    • Forgotten Password: If you cannot log in, use the “Forgot Password” link on the login page. A reset link will be sent to your registered email address.

    • Email Not Found: Ensure you are using the primary email address associated with your CyberWAF account.

#

Navigating to cPanel (Hosting Management) #

Once logged into the Client Area, you can access the powerful cPanel dashboard, where you manage files, databases, and emails.

  1. Access Services: In your Client Area dashboard, look for the “Services” or “My Products & Services” section.

  2. Select Your WAF Plan: Click on the specific WAF plan you wish to manage (e.g., Business WAF Platform).

  3. Launch cPanel: On the product details page, locate the “Login to cPanel” button (usually on the sidebar). Clicking this will automatically log you into your hosting control panel

#

Navigating to cPanel (Hosting Management) #

Once logged into the Client Area, you can access the powerful cPanel dashboard, where you manage files, databases, and emails.

  1. Access Services: In your Client Area dashboard, look for the “Services” or “My Products & Services” section.

  2. Select Your WAF Plan: Click on the specific WAF plan you wish to manage (e.g., Business WAF Platform).

  3. Launch cPanel: On the product details page, locate the “Login to cPanel” button (usually on the sidebar). Clicking this will automatically log you into your hosting control panel.

#

Understanding Your Dashboard #

The Client Area is for billing and administrative tasks. The cPanel is for technical hosting management.

  • Client Area: Payments, invoices, support tickets, contact updates, plan upgrades/downgrades.

  • cPanel: File Manager, Email Accounts, Databases (MySQL), Domain Management, SSH Access.

Updated on December 7, 2025

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Step-by-Step CyberWAF Installation Guide

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Table of Contents
  • Logging into the CyberWAF Client Area
  • Navigating to cPanel (Hosting Management)
  • Navigating to cPanel (Hosting Management)
  • Understanding Your Dashboard
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