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Getting Started & Account Management

Updating Contact and Billing Information
Requesting Your Free Website Migration
Step-by-Step CyberWAF Installation Guide
How to Access Your CyberWAF Control Panel

WAF & Core Security Features

Submitting a Malware Removal Request (SLA)
How to Handle False Positives (Whitelisting)
Managing Your Zero-Day Exploit Prevention Settings
Understanding WAF Rules and Filtering Modes

Performance & Hosting Management

How to Configure Email Accounts (Unlimited Email)
Setting Up Your Free SSL/TLS Certificate
Understanding NVMe SSD Storage & Performance Boost
Monitoring Your Resource Usage (CPU & RAM)

Billing, Plans & Licensing

Understanding the Service Level Agreement (SLA)
Invoice and Payment Management
How to Upgrade or Downgrade Your Service Plan
Comparing Basic, Business, and E-commerce WAF Plans

Troubleshooting & Advanced Configuration

Compliance and Security Best Practices
Using SSH Access and FTP for Advanced Users
How to Clear Your Website and Browser Cache
How to Fix 500 Internal Server Errors

Contact & Custom Solutions

How to Submit a Feature Request or Feedback
Requesting a Custom Infrastructure Quote
Understanding Our Support Response Times (SLAs)
How to Contact CyberWAF Support (24/7/365)

CMS & Application Integrations

Optimizing Database Connections
Customizing WAF for Custom PHP/Legacy Applications
Securing WooCommerce and E-commerce Platforms
Integrating WAF with WordPress and Other CMS

Backup, Restore & Data Management

Data Retention and Compliance
How to Perform a Granular (File or DB) Restore
How to Perform a Full Site Restore
Understanding the Daily Backup Service

Cyber Security Education & Glossary

Malware vs. Virus vs. Ransomware: Understanding the Differences
The OWASP Top 10 Explained (and how WAF blocks them)
What is a Zero-Day Exploit and How Does Virtual Patching Work?
Cyber Security Glossary: Key WAF & DDoS Terms

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CyberWAF Knowledge Base
Billing, Plans & Licensing

Billing, Plans & Licensing

Understanding the Service Level Agreement (SLA)
Invoice and Payment Management
How to Upgrade or Downgrade Your Service Plan
Comparing Basic, Business, and E-commerce WAF Plans

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