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Frequently Asked Questions (FAQ)
Got questions? We’ve got answers.
All of our technical support is handled via our ticketing system. For other customer support or sales-related inquiries, customers can use the ticketing system, chat, email, or phone support.
Yes, we provide support year round, 7 days a week, 24 hours a day.
Yes, if you require assistance we’ll be happy to help you get configured. We only need access to your DNS manager, but be sure to submit the request via the ticketing system.