Accessing the Upgrade/Downgrade Tool #
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Log into the Client Area: Access your primary CyberWAF account dashboard.
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Select Service: Navigate to “Services” and click on the specific WAF plan you wish to modify.
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Upgrade/Downgrade Option: On the product details page, locate the “Upgrade/Downgrade” button (usually in the sidebar).
Understanding Prorated Billing #
When you upgrade:
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You will be charged only the prorated difference between your old plan and the new plan for the remaining days in your current billing cycle.
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The upgrade is applied instantly, giving you immediate access to higher resources.
When you downgrade:
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The change will take effect at the beginning of your next billing cycle. No credit or refund is issued for the current period, but you retain the current level of service until renewal.
Confirmation #
Once submitted, you will receive an email confirmation of your order and updated plan details.
